Casa Central - Center Home for Hispanic Elderly Corp-Nursing Home

Casa Central - Center Home for Hispanic Elderly Corp-Nursing Home
Casa Central - Center Home for Hispanic Elderly Corp-Nursing Home 1401 North California Avenue Chicago, IL 60622
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
I have an aunt there who has dementia and it has gotten bad now, what i have notice now is signs of abuse. First of all she is in a wheel chair and cant move but she is always getting hurt and falling out of her wheel chair ( so they say). the injury were pretty bad from my most recent visit. everytime that i touch her she scream because of her pain. I did not like this at all. Since I am not the one incharge of her they would not tell me anything. This is a horrible place and would NOT recommend anyone putting their family member there. The nurse are rude and dont treat the people right. Everyone beware. If she was my mother i would take her out of their ASAP. All the signs that I saw this past weekend were signs of ABUSE !.
by heartbroken xxx.xxx.200.158
November 01, 2015
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Definitely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Are you going to visit this provider again?
Yes
Did your provider offer a holistic approach to your experience with them?
I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!
by Anonymous xxx.xxx.212.250
October 17, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.229.242
September 23, 2013
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.124.13
July 16, 2012
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I would never recommend them to anyone. They were terrible. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
March 02, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 30, 2012
This is a horrible place. My aunt has dementia and something happen to her that looks like a stroke and it has been more than a week and still till this day no doctor has seen her. We ask what happen to her and all we get is THEY DONT KNOW. We are still demanding till this day for information and we are still waiting. I think this place should be put on the NEWS so everyone will know. No ONE there knows what the hell they are doing. But we are filling a complaint we are NOT STOPPING..
by Anonymous
January 06, 2012
I would not recomend this nursing home to anyone!!!!If you love your parents, please do not put them in this location!!!! They are undersatffed and do not attend to the seniors needs..I have seen it first hand!!! I have filed complaints and nothing has not been done yet, but I will not give up something has to be done!!!!!!!!!! his review makes you give it a star to post, I give this place 0 stars!!!!!!!!!!!!!!!!
by Anonymous
May 16, 2011
Was this provider friendly?
Polite Enough
Did this provider use current and safe equipment?
No, the equipment needs to be updated
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 09, 2011
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