Crawford Road Animal Hospital

Crawford Road Animal Hospital
Crawford Road Animal Hospital 3102 USHighway 80 West Phenix City, AL 36870
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Fortson is the best, I 1st went there back in 2001 was with my 13 yr old cat that Iadored. He had just been diagnosed with having a thyroid problem by my original vet at All Cats Clinic, Dr. Fortstpn did some test and said that “Sam” needed to be seen at Auburn Veterinary School for Oncology. Dr. F, being an Auburn Alumni made a call to Auburn and managed to get Sam an appt. (this place is always booked and is really hard to get an appt. especially a walk-in for a new patient). Once there they diagnosed my Sam as having Lymphnoid Carcinoma which they would have to give him radiation treatments 2x a week for an unknown period of time. Amyways this was in June and by Sept. Sams cancer had progressed to a much higher dose of radiation, that might prolong his life another 6 months. So I agreed, and during this time, i became pregnant and by Feb 2002, I had to put my Sam down. Dr. Fortstpn didn’t even charge me for that service. I was losing a special part of my family , while gaining another special gift. Sam was there for me when my dad committed suicide, and I feel he hung in there until I was blessed with a child that I’m a way was taking his place. All this would not have been possible if I had never went to see Dr. Fortston so many years ago. I will not go anywhere else. The new staff is just as wonderful, Dr. Newborge and staff saved my Patches when she got heart worms at 6 yrs led. She is now 13 yrs old. Dr. M treated her ear infection ( I had very little money). Amand he found some antibiotics that had just recently expired and it did the trick, Thanks so much for keeping me informed on every aspect of all her treatment and pymt plan at a difficult time for me financially. They really do love animals and will even call to check on animal a few days after a minor issue. My daughter is now wanting to be a Specialized Veterinarian for her future career choice. It’s amazing that I feel this story has now come full circle, with the way things have turned out today and I owe it to all the staff old and new at Crawford Road Animal Hospital. Thank You Again ,
Twyla Deese and Family
by Twyla xxx.xxx.66.196
July 21, 2018
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.10.205
October 15, 2012
My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. As far as boarding facilities go this is one of the better ones that I have seen and I feel confident that the staff takes great care of my pets.They try to make pets feel as safe and comfortable as possible. I am going to refer everyone I know here. I absolutely love this place. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Anonymous
March 12, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have reasonable prices?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 06, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous
May 09, 2011
I love everyone at this facility! They really care for animals and you can tell by their actions. They rehabilitated my 2 1/2 yr old rat terror after a almost fatal upset stomach and the night at the emergency clinic. They are so sweet and i guess there prices are fair. I have never called around to compare but they were cheaper than the one in Smith Station, AL. My whole family takes our animals there and I do recommend Crawford Rd Animal Hospital.
by Anonymous
March 14, 2011
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