Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do