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Banfield the Pet Hospital

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Banfield the Pet Hospital
Banfield the Pet Hospital
(5 Reviews)
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4500 Mitchellville Road Bowie, MD 20716
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
Did this provider have reasonable prices?
No, it was expensive.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.144.49
September 24, 2013
This is the worst company you can sign up for with your pet. Please avoid them...they simply take your money and they don't fulfill their commitment to your pet. I signed up for one year and thought I my pet would have been neutered under the current contract. When I went in to get him neutered, I was told that my contract was no good after months of paying. Please avoid them!!!! they are a waste of money.
by Akilah Butler xxx.xxx.91.21
September 06, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider prominently display their diplomas or business license?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.220.153
January 03, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.13.49
December 05, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 26, 2011
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Map and Directions
4500 Mitchellville Road, Bowie, MD 20716