Bill Kittleberger, VMD

Bill Kittleberger, VMD
Mill Creek Animal Hospital North Mill Creek Road Petersburg, WV 26847
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Excellent and very caring vet
by Bill xxx.xxx.62.175
July 01, 2021
Excellent care was given to my two cats..no complaints. They were
treated as if they were the owners. Would recommend them to anyone who wants quality care for their fur babies.
by Sandy George xxx.xxx.52.248
February 03, 2020
Very satisfying experience for not just my dog, but for myself also! Clean and beautiful hospital... the staff was very professional and caring to all of our needs. I have definitely established a relationship with the doctor and his staff.
by Paul xxx.xxx.220.173
February 04, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.149.177
September 10, 2014
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.56.108
March 05, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.63.215
January 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.63.76
May 16, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 24, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 03, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
April 01, 2011
Add a Review