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Black Horse Pike Animal Hospital

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Black Horse Pike Animal Hospital
Black Horse Pike Animal Hospital
(11 Reviews)
> Get Phone Number & Directions
4250 Route 42 Turnersville, NJ 08012
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Even though dog in distress, they would not treat until paying $600. up front. They are all about the money, not the animals.

This was an emergency and my dogs died. They were going to be creamated but since emerg and taken here by police, I ran out of house without purse or shoes. I had no money, no credit cards. They could not wait until I got home to call back with info.

THEY ACTUALLY TOLD ME TO TAKE MY DEAD FURBABIES HOME WITH ME WITH 3 CHILDREN IN THE VEHICLE AND BRING THEM BACK THE NEXT MORNING WITH THE MONEY FOR CREMATION.

UNBELIEVABLE !!! THESE PEOPLE SHOULD FIND ANOTHER LINE OF WORK AS THEY DO NOT HAVE COMPASSION FOR ANIMALS. THEY WOULD NOT EVEN TREAT EVEN THOUGH IN DISTRESS WITHOUT THE MONEY BEING PAID FIRST. EVIL.
I also called for information and they never retuned my call.
by gail xxx.xxx.43.113
January 04, 2017
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider answer all of your questions?
Some were answered
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.53.200
January 08, 2014
by Anonymous xxx.xxx.111.84
July 16, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the examining rooms clean and free of odor?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.151.108
June 05, 2013
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Would you recommend this animal hospital to others?
I Already Have
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 19, 2012
They made the extra effort to make sure every question and concern I had was addressed. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Anonymous
February 13, 2012
Our cat had been sick for several days.I knew I didn't have

enough money on hand to have him seen by a vet.I called

BHPAH and explained that I could pay something then and

the rest in 2 days.They told us it would be ok,they'd talk

to the doctor,bring him in.We brought him in,paid the

$115 required to see a vet and they took him back.After

looking him over,the doctors advised xrays and a IV start

up but only after we pay for them.After reminding them

that I couldn't pay them anything else until Friday,we

were pretty much dismissed and our cat didn't get any

treatment.My cat had to wait until the next morning

(Thursday)to see the local vet.Guess what,they were able

to work with us.Our cat got his treatment,the vet got paid

in full on Friday and all went home happy.Our cat had

ingested some plastic bag pieces and thread and hadn't

eaten or pooped in 4 days.I give thanks to Clementon

Animal Hospital for saving our cat and not treating us like

some uncreditworthy customer like BHPAH did.
by Anonymous
October 16, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
July 15, 2011
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this provider's office too cold?
No, it was fine
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 05, 2011
Does this provider use current and safe equipment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 21, 2011
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Map and Directions
4250 Route 42, Turnersville, NJ 08012