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Daniels Parkway Animal Hospital

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Daniels Parkway Animal Hospital
Daniels Parkway Animal Hospital
(10 Reviews)
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6900 Daniels Parkway Fort Myers, FL 33912
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Would give this no stars if it was possible.

I brought my Siberian Husky/Wolf hybrid in on 11/16/15 to be groomed and get her annual shots. She hadn't been groomed in some time and her fur was overgrown. She also had a messy backside from going to the bathroom and it hitting the fur. I tried as well as I could to clean and cut the area before I dropped her off.

I told the groomer I wanted her trimmed. She kept saying shave, and I said only her backside can be shaved. I repeatedly told her trim, not shave. I kept touching her back and saying “No shaving here”. She finally said trim so I let my dog go with her. Received a phone call hours later telling me that she was being difficult and could not finish the job. Also stated there would be no charge. When I picked her up, I paid the bill ($180.00) but they did not give me a receipt so I don't know if I was charged. I had to get back to work so I just left with her even though she was shaved. Called the same day before they closed to say I did not ask for her to be shaved. They seemed confused and eventually said they would check with the groomer and I would get a call back. As of this moment, they have not called. That was Monday and it is Friday. My dog had 3 layers of fur and looked like a white and black wolf. Her head, part of her neck, her chest, tail and 3 legs were not shaved. The shaving on her back is uneven. She was shaved so close around her private parts that it looked like she was cut but the groomer had already said that would happen because the blood was coming up to the skin?
For 3 days she did nothing but look sad. She also looked like she was in pain when she walked. She also had loose stools for days afterwards because of the trauma. Last night was the first night she seemed to be herself. Why would I want to shave my dog when winter is coming?

What I want to make sure that this does not happen to any other animal owner or their pet!!! I want is a form made that the customer must sign approving the shaving. Since it was verbal, it is not documented. They need a form that says if you want your animal shaved and where.

It would also helped if they cared enough to call me back! I will never go back and tell everyone who sees my dog who did this to her and not to go there for grooming.
by Barbara Bates xxx.xxx.3.170
November 20, 2015
the only reason I went to this vet was because my kitten needed to be seen right away since he had an eye ulcer. now I know why it is so easy to get an appointment. The tech and vet treat you like your an idiot. Even the receptionists gives lousy unsolicited advice. I felt like I was a nuisance interrupting their day and felt like I was being blamed for the kittens ulcer. they did a stain, gave the standard drops and antibiotic. I was charged 36.20 for 7 antibiotic pills cut in half. this antibiotic sells online for 1.60 for 100 tabs. 36.20 for eye drops that again sell for about 15.00 tops. . the cut up pills are to be given to my cat by pushing them down his throat which I will not do since it causes esophagus damage. The bill for this was 202.00. the worst part is none of this is helping the ulcer. If you go her make sure you where your lipstick!
by alias xxx.xxx.101.46
September 29, 2015
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.132.149
February 15, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was there a designated area for your dog to go to the bathroom?
Not anywhere even close! I had to drive down the street to find a place
by Anonymous xxx.xxx.36.179
October 27, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.7.3
September 19, 2012
I brought my dog in for a nail trim, and the vet tech proceeded to give me horribly inaccurate unsolicited advice. First, she described my 9-year old dog as being "still just a puppy." Then she pointed out how fat my dog is getting. My dog has gained 2-3 lbs in the last year. We are working on feeding less/exercising more, but the vet tech insisted that the high quality food I am feeding my dog are to blame. I am in the field of medicine, and did extensive research before choosing a food for my dog. I have found that the "prescription" brands (Science Diet, Royal Canin, etc.) contain fillers, animal by-products, are are generally of low quality. The vet tech insisted that they are better, and even went so far as to say "Fillers and by-products are good for your dog." The seem more concerned with selling their overpriced, low-quality food than with the actual well-being of my dog. Needless to say, I will not be returning.
by A xxx.xxx.150.20
April 21, 2012
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous
January 16, 2012
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous
December 07, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 04, 2011
I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I love taking my pet here. I feel confident in their care and my pet really seems to like them.
by Anonymous
February 28, 2011
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Map and Directions
6900 Daniels Parkway, Fort Myers, FL 33912