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Aroostook Veterinary Services

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Animal Hospital Of Houlton

Houlton, ME

Aroostook Veterinary Services

Houlton, ME

United States Government - Agriculture Dept, Agriculture Research Service, Aphis Veterinary Services

Houlton, ME

Newman Ray C DVM

Island Falls, ME
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Aroostook Veterinary Services
Aroostook Veterinary Services
(9 Reviews)
PO Box 772 Houlton, ME 04730
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
this is awesome
by sharon xxx.xxx.128.36
April 07, 2015
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was this provider compassionate to you and your situation?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous xxx.xxx.72.7
April 28, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.69.157
January 26, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.244.62
October 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.1.127
August 09, 2012
Please do not even think about taking your pet here. I was on vacation 4th of July my pet got into something toxic. Although the emergency line Dr. Amber was very helpful, there was no open emergency services. She told me I could call the next day ask for Candy and get seen asap. Now let me explain by this time my dog was lethartic still stick and had been poisioned for over 24 hours. I called 9am when they opened, my vet in Baltimore had left them a message at 845 am because they wanted 23 pages of medical history on my dog from my Baltimore vet before even seeing my dog who is puiking shaking wont eat and poisoned. I got upset and Candy said that "AVS emergency services is for clients" I said you would rather let my dog die then let me start to drive in there, I am an hour away you will get your faxes. She hung up on me saying I was getting upset with her. I was. Here my dog is ready to die and they are waiting on medical history, can you tell me what that has to do with toxic poison? My vet faxed 23 pages at 9am with a confirmation it was received. Still, Candy said she didn't get it. She also said it had to go to the vet for review before they even schedule an appointment. I said, "I am an hour away from you. You mean I can't start to come in there, by then you will get the faxes and you can get me in for this emergency?" She called me back at 345 to schedule me in. Schnitzel would have been dead by then. As it turns out the thanks to Houlton Animal Hospital on Court Street, who told me to rush him in asap, with any kind of poisoning it's an emergency. After blood work and needles and fluids our pup was back to normal thank god . Aroostook Veterinary Services needs to shut their doors because they want to go through paperwork protocol in an emergency situation wherein their front staff lady Candy needs a lesson dealing with the public. It is a shame because Dr. Amber seemed so helpful and she needs to know that emergency situations should be treated differently. Also this hospital has an emergency line but no emergency services. They are not open on Saturday, wherein the other animal hopsital's vets will come in on an emergency and are open half day Sat. AVS should be out of business with this kind of services. It just proves they would rather let you pet die, how is that care of animals?

I would rather jump of a building then ever take my pet here. Beware.
by Cindy Fahnestock Schafer xxx.xxx.253.60
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.87
April 14, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this animal hospital's staff friendly?
Friendly Enough
by Anonymous
March 10, 2012
This provider has no helpful information available online, apart from their address and phone number. The pet care is excellent, however, they are very overpriced. I was quoted a price for spaying a cat (including shots deworming flea removal) yet when I picked my cat up the price was higher than was quoted (with no extra services provided).
by Anonymous
October 22, 2011
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Map and Directions
PO Box 772, Houlton, ME 04730