They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They have a very good professional reputation. I know that I'm under the care of an expert.