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ALPHA-OMEGA MEDICAL SUPPLY

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ALPHA-OMEGA MEDICAL SUPPLY
ALPHA-OMEGA MEDICAL SUPPLY
(5 Reviews)
> Get Phone Number & Directions
3016 S Shiloh Road Garland, TX 77041
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Consumer Feedback

(5 Reviews)
Service
1 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
This was my first time ordering a medical bed and few medical equipment from Alpha Omega Medical. It was an off hour I was ordering at, and I had a question. The after hour answering service person answered my questions, but asked if I wanted a specialist to get back with me. I answered yes. The next early morning first thing was the call from their customer service and gave me the detailed answers for my whole questions. They were very friendly and extremely knowledgeable. THAT is what I call “customer service”. I will definitely be back for further needs in the future. Also I will definitely give referrals.
by Judy Lyday xxx.xxx.206.82
October 29, 2013
I had a great experience with Alpha Omega Medical Supply. The power chair I ordered, arrived in a timely manner and the setup was complete and explained very professionally. The power chair works just as promised. They strictly followed the doctors office paperwork and take care of medicare billing.

Very happy.
by Gail Mercer xxx.xxx.10.7
October 10, 2013
ok
by tommy xxx.xxx.4.124
January 21, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.4.124
January 19, 2013
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider's staff friendly?
Friendly Enough
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous xxx.xxx.3.62
December 25, 2012
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Map and Directions
3016 S Shiloh Road, Garland, TX 77041