MONROE'S FAMILY SHOE CENTER INC

MONROE'S FAMILY SHOE CENTER INC
MONROE'S FAMILY SHOE CENTER INC 1800 DICKERSON BLVD MONROE, NC 28110
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I currently have a major dilemma. I've had a total hip replacement and a steel rod in my femur both of my right leg. When he did the surgery my leg is now shorter so I have to walk with a cane. I happened to be in a physician's office this week and he told me to come to you and you could help me that his mother had the same problem and now she can walk without a walker. I am 52 years old I don't know if that's owed to you or not but I was very active I walked everywhere all the time and since this two and a half years I have put on 80 lb because of the pain and I just cannot get around. I would love to come by and see if maybe you could help me out. I don't ever really use my email because I'm very computer illiterate but my phone number is 704-934-1907 and you can call anytime day or night or text day or night and I look forward to talking to you very much because I am miserable almost home bound and I was very active
by Tammy Walden xxx.xxx.157.11
February 26, 2022
They are the best. Mr.Humphries helped me to find the best shoes for planar fasciitis, achilles tendonitis, and fallen arches. He also recommended exercises I should do. My first visit was about 2 years ago. I am pain free right now but I decided to go back in today for new shoes. I do not want that awful pain to come back. It was the same great service at the new location.
by Phyllis Whitaker xxx.xxx.228.141
November 19, 2019
I thought they were very kind. I have severe diabetic foot issues-they explained everthing, walked me through the whole process-they did a pressure points check, watched how I walked, molded the foot and made suggestions that were the most beneficial for my feet. Had the inserts custom made, ordered the shoes and they were great. Made sure all was OK before I left the store and told me to call if I ran into any problems.
Need a new pair, so heading back this week! :-)
by Lisa B xxx.xxx.68.243
May 03, 2015
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did this retail store have reasonable prices?
Absolutely!
Was the staff at this retail store friendly?
Yes, they went above and beyond
Are you going to visit this retail store again?
Without a doubt!
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.66.51
November 06, 2014
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Somewhat
Was it easy to find parking at this retail store?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
Would you recommend this retail store to others?
If I Had To
Did this retail store have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.122.141
October 18, 2014
We've been coming to MFS for a very long time. The quality of their work is good, but for the last couple of years, they have been extremely slow in getting my shoes ready. In fact, Medicare was billed before I got my shoes. Went in a couple weeks ago and was told I'd have to make an appointment before they could talk to me. VERY disappointed in staff. Guess they don't have enough competition.
by Pat xxx.xxx.74.134
September 09, 2014
I've been getting orthopedic quality shoes from Monroe Family Shoe Center for over 15 years. They are the best, I recommend them to everyone that I know. They take the time to find the shoe that fits. They can fill your prescriptions from the podiatrist. The staff treats you like family.
by KRoof xxx.xxx.34.111
August 07, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.116.182
June 22, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.56.226
December 02, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.18.239
March 29, 2013
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