I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always make the extra effort to make sure that my prescription is ready as soon as I walk in the door. I'm always amazed at how great their customer service is. When comparing them to others I have visited for the same condition, they are among the best I have seen. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.