They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They filled my prescription quickly. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.