I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I was confident that they were using the latest treatment methods. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well.