Village Square Veterinary Hospital

Village Square Veterinary Hospital
Village Square Veterinary Hospital Portola Valley, CA 94028
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous xxx.xxx.33.204
November 15, 2014
We've been taking our cats there for many years. The vets and staff are terrific. Friendly, thoughtful,thorough and listen well. We've taken our animals there for vaccinations, surgery, nail clipping, and everything else. Terrific.
by Pam xxx.xxx.38.38
April 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.63.13
April 02, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Anonymous
January 29, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 16, 2011
Was it easy to make an appointment with this provider?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 09, 2011
Does this provider have helpful information available online?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
April 06, 2011
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