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Litchfield Hills Veterinary Hospital

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Litchfield Hills Veterinary Hospital

Harwinton, CT

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Litchfield Hills Veterinary Hospital
Litchfield Hills Veterinary Hospital
(6 Reviews)
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Litchfield Road Harwinton, CT 06791
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Was this animal hospital's staff friendly?
Yes
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.98.226
March 06, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
by LAURA xxx.xxx.126.234
September 20, 2013
Did you feel safe in this provider's care?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.16.193
December 31, 2012
They paid close attention to me and all of my questions were answered. Most of there staff is very friendly and professional. I find Heather and Tracey to be the most friendly and caring of the staff and they always have a smile on there faces. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Happy xxx.xxx.216.15
June 06, 2012
They paid close attention to me and all of my questions were answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. One staff in particular, Heather, is never friendly and most of the times ignores me, which is very rude and makes me feel very uncomfortable. The doctors are good, they always answer my questions, however that was one time when one of the doctors pushed me to make an x-ray that he had told me 10 minutes before it was not necessary. Also I am never allowed me on the examination, I think they should allow dog owners to be with their dogs while being examined, this will prevent the dog of being stressed and afraid.
by dogowner xxx.xxx.238.56
May 16, 2012
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
January 26, 2012
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Map and Directions
Litchfield Road, Harwinton, CT 06791