Animal Medical Center

Animal Medical Center
Animal Medical Center Selah, WA 98942
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I clarified that I would not be charged I wanted to talk to the doctor to tell her that I decided to keep our pet I was told that I would not be charged to talk to her but when I was leaving they billed me for the visit plus for the meds. although they met me half way i'm not dumb I know English very well. they are out to make a buck and they are not compassionate about their work. bet on that won't go back again :(
by Baby xxx.xxx.135.56
November 04, 2017
We have taken our doggies here for over a decade. Wouldnt take them anywhere else. So kind and helpful and when we have an emergency they accomidate us. Call in pet meds, pick up quickly. No appointment waiting unless there's a pet emergency happening. We are very greatful for animal medical center! TY!
by Roxy Cook xxx.xxx.241.127
March 11, 2016
My dog Penny has been a patient for years and until recently I have loved it. Unfortunately, that has changed. it has been over a week & I am still waiting to hear back from the Dr. on Penny's blood work. We were given 3 different meds and were told we would be contacted last 2 days later (last Tuesday). It is now Friday of next week. I have made many attempts to contact the Dr. but have not received a call back.My dog is not well and they do not seem to care.I have paid money to get mY dog help but all they can say is they have been busy. Maybe they shouldn't take on more than they can handle. I am appaled by their actions.
by christine J. xxx.xxx.165.6
September 18, 2015
Animal medical center is wonderful! Their pricing is very fair and any time I've had an emergency they have always stayed late or had me bring in my dog or cat right away! I've moved two hours away and still only bring my animals to Selah!
by Marilee xxx.xxx.122.116
June 24, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.249.111
November 15, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
by Anonymous xxx.xxx.222.21
October 16, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was the provider's staff welcoming to you?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.157.136
August 30, 2014
I was more than pleased with the service and information given by the Dr. and staff. I have recommended them to many friends and acquaintances.
by susan ames xxx.xxx.246.76
June 09, 2014
The waiting room is comfortable and clean. I was comfortable. I've already told my friends and family about the fantastic experiences I've had there. I love how much attention to detail they show. They are always so careful and meticulous. I fee my 4 legged house members arel very safe and comfortable in their care. If you are looking for a veterinarian that goes above and beyond, look no further. They offer after-hour services for any emergency and will not hesitate meeting patients at the clinic rather than traveling to an emergency center where they know nobody. It is so reassuring to know that if I need them, they will be there for us. I will absolutely return and have for years. I had an wonderful experience and I'm so happy to have found them. I have brought many of my 4 legged family members in the last 15 years, mine and my families. my father would bring his dog from Seattle to see Dr. Rowan and my brother brings his from Olympia,. why, surely t not for the convenience but for the doctor's knowledge and the caring staff. I have taken in many stays throughout the years and the doctor cared very well for them helping me get them healthy to be adopted to their forever homes. the rates are very reasonable and there is never any unnecessary testing. she always knew exactly where to look and uses the least invasive route.
by Happy Customer xxx.xxx.4.24
April 16, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.25.137
December 19, 2013
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