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Hunter Mill Animal Hospital

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Hunter Mill Animal Hospital
Hunter Mill Animal Hospital
(10 Reviews)
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Oakton, VA 22124
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Unethical billing practices, ruses to create customer invoices.

The vets commit malpractice, then place the onus on the customer to seek specialized care to resolve their errors. The time the vet spent correcting her mistakes was quoted as "billable."

Find a more reputable practice, that does not use coercion to create invoices for their clients.
by Dean xxx.xxx.81.79
August 18, 2015
This has been the second time that Hunter Mill Animal Hospital provided the service and will remain the primary care facility. I appreciated the honesty and clarity in Cinnamon's physical condition ... she exceeded the normal life expected life span. Thanks to all who helped during this required veterinary service.
by Tom Perrault xxx.xxx.72.31
July 31, 2014
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.241.74
December 08, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider offer flexible appointment times?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.113.37
September 16, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.242.131
March 23, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did they follow up with you after your appointment?
Yes.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.22.143
March 22, 2013
If I were in need of a kennel for my pet I would definitely take them here. The kennels and holding areas in their office were some of the cleanest I have ever seen. They are always prepared for my appointment and remember everything about me. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Anonymous
November 30, 2011
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
October 10, 2011
I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
September 27, 2011
While the vets there are amazing, the "support staff"/"adminstrative staff" is absolutely HORRIBLE! They are disorganized, NEVER return phone calls and are sending a bill that I've been trying to take care of for over 6 months to collections. SIX MONTHS!! I've called over 15 times in these 6 months and NEVER gotten a call back! NEVER! I will NOT be taking my dog back there again. It's sad that my dog will not get the wonderful care from the vets and that the vets will be losing my 2 dogs as their customers because Mr. James O'Neil doesn't know how to return a phone call!
by Anonymous
June 06, 2011
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Oakton, VA 22124