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Western Branch Veterinary Hospital

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Western Branch Veterinary Hospital
Western Branch Veterinary Hospital
(8 Reviews)
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Chesapeake, VA 23321
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I currently have 2 cats and have taken them to this vet, as well as my previous cat. They show sincere concern for your animals. They offer you fair advice, telling you what they can do and let you decide if the cost/benefit is worth it. When I had them put my prior cat down, they were VERY understanding and made it as easy for me as possible. I have been to other vets, and this one is by far my favorite, and I recommend to all I know.
by Cat Lover xxx.xxx.31.18
April 15, 2013
Was this provider's office clean?
It was satisfactory
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by SF3169 xxx.xxx.83.202
March 24, 2013
Does this provider give unbiased advice?
No. I didn't trust their motives.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.119.24
January 12, 2013
From the time I first brought my dog in the entire staff seemed cold and not interested. The fees were extreemly high for the service we recieved. The first diagnosis was wrong, after 2 visits they told me there was nothing they could do and it would only be a matter of time befroe I would have to bring my dog back to be put to sleep. When we did bring the dog back to be put to sleep, the doctor botched the procedure and I know my dog suffered causing my wife and I very much pain.
I will not recomend this vet to anyone.
by JFremeau xxx.xxx.149.181
December 11, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.192.242
July 04, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
January 16, 2012
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
May 01, 2011
I will absolutely return. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.
by Anonymous
April 18, 2011
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Chesapeake, VA 23321