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Pioneer Veterinary Clinic

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Pioneer Veterinary Clinic
Pioneer Veterinary Clinic
(17 Reviews)
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Winters, TX 79567
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Their care is beyond substandard. Brought our red Queensland in for severe dehydrated, vomiting and diarrhea with blood. They kept her 2 days ,gave her iv, rehydrate her, gave her anti nausea medicine and antibiotics. Sent us home with antibiotics and nausea meds and said she has a "stomach bug". Cost us nearly 900 dollars.She ate mildly for 2 days the medicine was gone she stopped eating. I called vet they said bring her back in! We fed her baby food and electrolytes for 2 days and she died in my arms! If you adore your pets like we do DO NOT TAKE THEM HERE! they overcharge and won't work with you, when it's time to pay they send the over large owner out to intimidate you then have the nerve to tell ya bring her back if ya need to!. How bout NO!
by Anonymous xxx.xxx.189.44
May 10, 2022
We have taken cow and dogs to these Vets and in all cases, have been extreme impressed.
by Taranchtx xxx.xxx.201.41
September 04, 2015
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was this provider thorough in discussing the risks and benefits of your treatment options?
Mostly
Did you leave the office feeling satisfied with your visit?
No
Does the provider's staff try to accomodate your schedule when booking appointments
Not really
by Anonymous xxx.xxx.79.24
October 09, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Anonymous xxx.xxx.59.106
September 09, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Would you recommend this provider to others?
Absolutely Not
Does the provider's staff try to be helpful?
No
Was the temperature in the office acceptable to you?
Absolutely no
Did you feel safe in this provider's care?
No
by pioneer vet sux xxx.xxx.234.11
August 23, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider seem current about the latest advancements in their field?
Mostly
Does the provider's staff treat you well?
Yes
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.194.35
June 20, 2014
Would you recommend this provider to others?
No
Did you think that this provider was thorough with you during your appointment?
Not really
Does this provider answer the phone in a reasonable time when you call?
Sometimes
Does this provider take that extra step to make you feel special?
Not really
Does this provider remember you and your circumstances at every appointment?
No
by Anonymous xxx.xxx.37.34
May 22, 2014
Oh my goodness.....as a lifetime owner of pets I have never been so disappointed in my life in knowledge level. Unfortunately they are very overly impressed with themselves. They are arrogant and patronizing. When asked about things concerning a very sick llama they skirted all around. We left this little guy there with an unlimited budget. After several days of no concrete answers and his condition going up and down I decided to seek some information and education resources on my own. Never had they told us any of the information we found...and when confronted with it Dr. Alredge could not explain why he did not know this. A simple fact of the baby being half the size at birth he should of been and how he should be gaining weight was news to him.(He told my daughter he could treat llamas.) He finally returned my call hours later with a question stating "Why are we talking about this at 10pm at night?" Unfortunately my call was too late...he called me the next morning our baby was dead....He and Dr. Ratcliff are not nearly as knowledgeable as they pretend to be or they just really don't understand their shortcomings....Don't use them!!!!! They need to know their limitations and know when they are over their heads....
by kt xxx.xxx.11.21
March 12, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this veterinarian friendly?
Extremely Friendly
Would you refer this provider to a family or friend?
Yes
Was it easy to make an appointment with this provider?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
by Couch xxx.xxx.102.105
January 18, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.92.96
December 22, 2012
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Winters, TX 79567