Helotes Park Animal Hospital

Helotes Park Animal Hospital
Helotes Park Animal Hospital Helotes, TX 78023
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were you glad that you had the appointment with your provider?
Yes
Are you going to visit this provider again?
Yes
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous xxx.xxx.165.210
May 01, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this provider's office clean?
Totally yes
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.101.2
April 20, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.52.235
September 05, 2013
Was this veterinarian friendly?
Extremely Friendly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.126.159
June 06, 2013
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this veterinarian answer all of your questions?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.10.5
February 06, 2013
We have 3 cats and bring them to Helotes Park Animal Hospital for all their vet needs. I have one cat I adopted with major medical issues and Dr. Masters got him all fixed up and was very knowledgable and reassuring with all of my questions. I would definitely recommend Helotes Park Animal Hospital. All of the staff are friendly and professional.
by Kelly xxx.xxx.111.250
September 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by barb christie xxx.xxx.9.218
July 07, 2012
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 03, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I will definitely refer my friends and family here. They were great and I think more people should know about them. I felt very safe in their care. I definitely trust them. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
August 22, 2011
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