Dekalb Animal Clinic

Dekalb Animal Clinic
Dekalb Animal Clinic 1020 West Broad Street Smithville, TN 37166
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Is this business handicap-accessible?
Yes
Does this provider welcome questions?
Absolutely
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.195.28
February 27, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did your provider offer a holistic approach to your experience with them?
I wanted to feel that I got some value after my appointment but I can't say they had a holistic approach.
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.7.17
August 12, 2014
great vet
by Pam xxx.xxx.155.129
July 18, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this provider seem current about the latest advancements in their field?
Mostly
by Anonymous xxx.xxx.240.15
June 20, 2014
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this animal hospital's staff friendly?
Yes, they went above and beyond
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Amanda Tarango xxx.xxx.83.146
February 17, 2014
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.88.157
November 01, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Kathy xxx.xxx.82.143
August 16, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you by name?
Sometimes, but not always
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.160.253
August 01, 2013
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by John Wall xxx.xxx.216.187
July 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.25.237
February 16, 2013
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