Hooks Pet Clinic

Hooks Pet Clinic
Hooks Pet Clinic 296 Highway 431 Martin, TN 38237
Add a Review

Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Above average provider - Very Happy with them
by Scott xxx.xxx.157.1
August 21, 2014
Would like to thank Dr. Hooks and staff for saving the life of our puppy "Dolly". The service and communication was/is outstanding. They worked long hours to care for her and make it possible for her to have a fighting chance. Twice I thought she might not make it; now she is home being a typical puppy. THANK YOU!!!!!!!!!!!!!!!!!!!!
by Tony M. xxx.xxx.2.118
September 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.16.107
May 05, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. This is not a problem, since the vet's wife runs the front desk. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way or combined with heartworm medication. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet unless it's required and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too.
by Anonymous
November 24, 2011
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the examining rooms clean and free of odor?
Yes
by Anonymous
September 21, 2011
Add a Review