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Gwynedd Veterinary Hospital

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Gwynedd Veterinary Hospital
Gwynedd Veterinary Hospital
(5 Reviews)
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1615 Westpoint Park Gwynedd, PA 19436
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I brought my cat in because of urinary and ataxia symptoms he was having. Unbeknownst to me, they gave my cat steroids DESPITE knowing that he had a heart murmur. After they kept him overnight, they discharged him to me, and when I brought him home and let him out of his cage, he was in respiratory distress. I immediately brought him back to the hospital and an x-ray showed that he was in acute heart failure. They even admitted that it was because of the steroids. He then had to stay at their facility for a week and they charged me $2,000. The office manager refused to admit that the hospital stay was due to their negligence. I am now suing them for not allowing me informed consent to treat him with steroids that had a risk of putting him into heart failure due to his underlying hypertrophic cardiomyopathy and the fact that they discharged him to me while he was in acute heart failure. There are MUCH better hospitals in the area that you can go to. Don't take the risk of bringing your beloved fur baby to this place.
by Lauren xxx.xxx.239.93
May 09, 2014
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.0.243
April 18, 2013
Were you able to relax during your appointment?
No, I was on edge
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.66.89
October 15, 2012
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Anonymous
August 25, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
June 07, 2011
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Map and Directions
1615 Westpoint Park, Gwynedd, PA 19436