Western Prairie Veterinary Hospital

Western Prairie Veterinary Hospital
Western Prairie Veterinary Hospital Altus, OK 73521
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Amber xxx.xxx.17.243
August 28, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Famke xxx.xxx.157.49
August 03, 2013
First time taking our dogs to this vet. We went to board both of them there for 7 days. I called ahead of time and was quoted $17 a day for both dogs to stay together in one run. We go in to drop them off, bring their own food/bed/bowls/toys and was not told anything. I come back to pick up the dogs-they were supposed to have trimmed nails and bathed. The dogs nails were not trimmed and they charged me $17 per day for my lab and $10 per day for my 10 lb dog to stay together! On top of that they charged me for an extra day! They said since I picked them up at 5 pm and not before 1 or 2 pm then they charge for an extra night even though they did not stay there. They told me it's just like a hotel and they checked out late. What kind of crap is that?!? I was never told any of this. There are no prices listed anywhere, they simply assume you know how they operate? Guess this is the crap service you get in a small town.
by J xxx.xxx.29.48
June 01, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.232.228
May 10, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider offer any coupons, discounts or promotions?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.28.226
April 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Gaye Root xxx.xxx.50.211
July 02, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their staff is very friendly and professional. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock.
by Anonymous
March 04, 2011
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