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Suburban Animal Hospital

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Suburban Animal Hospital
Suburban Animal Hospital
(11 Reviews)
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Parma, OH 44134
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
this place is terrible my cat had a heart attack on the table and the girl vets didnt care they revived my cat just to tell me to put it to sleep,
very sad place never go there
by vince xxx.xxx.22.193
June 22, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Karen Perry xxx.xxx.13.252
November 04, 2014
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.100.242
October 14, 2013
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider promptly return your phone calls?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.33.77
August 12, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by heidif. xxx.xxx.111.133
June 27, 2013
Did this provider show attention to detail?
Kind of, but not very much
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this veterinarian send reminder cards for your pets annual check-up?
They say they do but I've never received one
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.79.70
March 14, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.239.172
October 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.220.62
September 16, 2012
Their staff is friendly and kind. They do a great job here. I have been going to them for 7 years.
by kit5 xxx.xxx.196.187
August 09, 2012
Terrible phone customer service from an employee named Judy. She kept cutting me off, talking over me, talking down to me and just generally being curt, cold and harsh. She acted as if I annoyed her by calling. I'm not sure what her deal is but this is my first experience with the hospital and you can bet that I won't be going here or recommending it to people. Front desk staff are the first impressions ... this one needs work.
by Kate xxx.xxx.221.34
May 04, 2012
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Parma, OH 44134