London Animal Hospital

London Animal Hospital
London Animal Hospital London, OH 43140
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Thanks to their exceptional level of care that they always offer here my pets have enjoyed healthy and long lives. My pets have never been misdiagnosed and I strongly recommend them to anyone who loves their pets. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Robin xxx.xxx.120.169
January 03, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by mary rush xxx.xxx.196.50
December 10, 2013
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.2.191
November 14, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Johnobody xxx.xxx.188.53
November 05, 2012
Does this provider have helpful information available online?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this animal hospital use current and safe equipment?
Fairly current
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Dogs4u xxx.xxx.24.160
October 10, 2012
At first I was only going to London Animal hospital because they were cheaper, but the moment I stepped in the door I knew that I had made a better choice and not just by the cost. Everything is so clean and everyone is so friendly. They didn't even mind my puppy and his "excitable pee" (which I'm sitll working with him on)

Not only are the staff friendly, but very professional and defiantely know what they are doing.

I'm going to continue taking my dog to them <3
by Anonymous
February 26, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 27, 2011
They gave me sufficient information to make a decision about my treatment plan. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
November 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 03, 2011
Would you recommend this provider to others?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 19, 2011
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