Amclare Veterinary Hospital

Amclare Veterinary Hospital
Amclare Veterinary Hospital 895 Hopkins Road Williamsville, NY 14221
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I called to make an appointment for my cat. The person who answered the phone told me that she was new and didn't know how to do that. She told me to call back when Lauren was there but don't call in Thursday. I asked her if they would please call me back. She said sure. I never heard from them again.
About 1 1/2 yr ago, I tried calling for an appointment. The woman who answered the phone was very unfriendly to me and told me that she couldn't get me an appointment for 3-4 months. I went elsewhere.
Seems to me that this business does not care about getting business or being accommodating to clients.
I won't be calling again!
by GiGi xxx.xxx.9.22
January 22, 2024
Always happy to see my dogs when I am unsure of a problem. I appreciate the fact he does not order tests just to order them and handles the care of my dogs effectively.
by Darlene Jeffery xxx.xxx.228.250
June 14, 2018
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider give the impression that they cared about your concerns?
Yes
by cherie fineberg xxx.xxx.5.25
April 25, 2014
Would you recommend this animal hospital to others?
I Already Have
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.186.185
May 13, 2013
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by cookie brown xxx.xxx.251.54
March 06, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.35.84
September 28, 2012
Dr. Olsen is a nice man and a good veterinarian. His staff is terrible. From the first phone call to the check out, they are rude and uncaring. If only he would get rid of some of them and start fresh. You have to avoid contact with the daytime receptionist, but the evening people aren't much better. The techs used to be more friendly, but they have become bitter. I am in the market for a new vet, because I can't deal with the staff. To see the vet for only about 5 minutes and have to suffer the nasty staff isn't worth the aggravation. If you don't mind the arrogance of the staff for a few minutes with a good veterinarian, this may be the place for you. If not, look elsewhere. Life is too short to pay someone to treat you badly.
by happy weather xxx.xxx.189.244
June 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.70.72
April 16, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 10, 2012
Did this provider use excessive foul language?
No
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 29, 2011
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