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Happy Valley Animal Hospital

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Happy Valley Animal Hospital

Verona, NY

Fisher Deborah A Dvm

Verona, NY

Neth Steven C Dvm

Verona, NY

The Visiting Veterinarian

Verona, NY
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Happy Valley Animal Hospital
Happy Valley Animal Hospital
(66 Reviews)
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6127 Happy Valley Road Verona, NY 13478
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Consumer Feedback

(66 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.49.30
March 17, 2012
I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. When I had to leave my pet here in overnight care I was so worried but they always called with follow-ups exactly as promised and even called more times than they said they would. They truly care about each of the animals that come into the hospital and treat them as all if they were their own. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous
February 10, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 03, 2012
I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
January 12, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 27, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. The office was very easy to locate. I didn't have any trouble finding it at all. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Anonymous
November 29, 2011
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Were the waiting room chairs comfortable at this animal hospital?
Yes
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
September 03, 2011
Was this provider's staff friendly?
Yes
Were the examining rooms clean and free of odor?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous
July 05, 2011
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 09, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Would you recommend this animal hospital to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 07, 2011
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Map and Directions
6127 Happy Valley Road, Verona, NY 13478