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Happy Valley Animal Hospital

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Happy Valley Animal Hospital

Verona, NY

Fisher Deborah A Dvm

Verona, NY

Neth Steven C Dvm

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The Visiting Veterinarian

Verona, NY
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Happy Valley Animal Hospital
Happy Valley Animal Hospital
(66 Reviews)
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6127 Happy Valley Road Verona, NY 13478
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Consumer Feedback

(66 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.212.134
April 06, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by stormy xxx.xxx.220.227
March 23, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.211.122
March 20, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this veterinarian friendly?
Extremely Friendly
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Dave xxx.xxx.201.0
December 25, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.235.200
December 20, 2012
Are you going to visit this provider again?
Without a doubt!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have helpful information available online?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.1.170
November 26, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.8.43
November 09, 2012
Was this veterinarian friendly?
Extremely Friendly
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.233.194
November 07, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.196.197
November 05, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.27.201
October 19, 2012
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Map and Directions
6127 Happy Valley Road, Verona, NY 13478