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Phelps Veterinary Hospital

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Phelps Veterinary Hospital
Phelps Veterinary Hospital
(17 Reviews)
> Get Phone Number & Directions
1990 State Route 96 Phelps, NY 14532
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Very compassionate for the animals and owners. Fairly priced for the extensive experience and knowledge of different types of animals. Very pleased with their services.
by Lynne Downey xxx.xxx.203.139
December 01, 2023
Great folks at Phelps Veterinary Hospital. Very proactive and affordable care. Highly recommend this facility.
by tbondi xxx.xxx.2.255
March 14, 2017
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider listen to your input and concerns?
Absolutely
Did the waiting room smell clean?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.174.115
May 11, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Lori Dalton xxx.xxx.140.106
August 12, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.244.208
June 17, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.223.86
April 27, 2013
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.216.10
January 14, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Norma Silva xxx.xxx.244.208
December 28, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by christina xxx.xxx.182.85
May 22, 2012
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Anonymous
January 16, 2012
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Map and Directions
1990 State Route 96, Phelps, NY 14532