Gwen Sherman, DVM

Gwen Sherman, DVM
Mt. Kisco Veterinary Clinic 474 Lexington Ave. Mount Kisco, NY 10549
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Value
4 star average for Value
Staff
4 star average for Staff
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you satisfied with your appointment with your provider?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.179.191
July 02, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider remember you by name?
Mostly
by Anonymous xxx.xxx.149.6
February 11, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.2.10
March 13, 2013
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by xxx xxx.xxx.187.240
December 25, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider use excessive foul language?
No
Did this veterinarian answer all of your questions?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous xxx.xxx.149.6
December 12, 2012
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
They were decent, but not very affordable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
May 10, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 03, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 09, 2011
Dr Sherman provides the best medical care available with compassion and experience. The hospital provides a level of excellence without being in a large referral center. We will never go anywhere else. I wish I could bring my family to her for their medical care!
by Anonymous
February 19, 2011
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