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Marcellus Veterinary Hospital

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Marcellus Veterinary Hospital
Marcellus Veterinary Hospital
(11 Reviews)
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Marcellus, NY 13108
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.113.213
February 08, 2014
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
Yes everything was neat and sterile
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by LpoolDogLover xxx.xxx.5.147
January 24, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have reasonable prices?
Absolutely!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous
December 13, 2011
My pet is so spoiled every time we come here. There is always food and water available and the occasional random toy to play with as well. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. All of their equipment seemed to be fairly new. I felt that my pet would be taken care of adequately. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
December 07, 2011
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was the waiting area spacious?
No, but I can always find a seat
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 29, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the examining rooms clean and free of odor?
Yes
by Anonymous
July 07, 2011
They always take the time to listen to me. I know they really care about me and what I have to say. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I am going to refer everyone I know here. I absolutely love this place. They are always prepared for my appointment and remember everything about me. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in.
by Anonymous
July 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this animal hospital to others?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 22, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
April 25, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
April 15, 2011
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Marcellus, NY 13108