Kinderhook Animal Hospital

Kinderhook Animal Hospital
Kinderhook Animal Hospital Kinderhook, NY 12106
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
HORRIBLE. The girl who answers the phone is rude and uncaring. We had found a lost dog and contacted every vet office in Columbia County is hopes that someone might recognize her. Every Vets office provided me with an email address so i could email them the photos and info and all offered for me to bring the dog to them to see if she has a micro chip. That is ALL VETS BUT KINDERHOOK ANIMAL HOPSITAL. I was told that they do not have an e-mail address ( yes it is 2017) and that there was NO WAY she or anybody there was ever going to give me their personal email or phone. Gee, I only wanted to send them a photo of a dog. Talk about a vets office that does not care--- I would stay FAR AWAY from them. I had another horrible incident with them about 15 years ago with my cat and stoped going there because of it. My cat would have died had i not gotten her to a vet that night but they kept telling me she should be OK and to wait till the morning ( Mind you this was at 7 pm in the nifght - so not that late) refused to let me bring cat to them.. Found better vet who told me to bring her in - spent hours in surgery - with no promise she would live and got a call at 5am to let us know she made it thru the surgery---- That is what a vets office does.
by Susan xxx.xxx.111.19
April 10, 2017
I took my puppy here for his shots and I got nothing but very pleasant people in his office. Dr. Southard is not here to rip you off, if he knows of a place where you can get medications for less he will tell you.
I defiantly would recommend him and his staff to other.
by Jenna xxx.xxx.67.25
January 25, 2017
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Were you glad that you had the appointment with your provider?
Yes
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.179.173
April 04, 2014
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.166.106
March 15, 2014
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.130.202
November 29, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.150.16
October 31, 2012
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
January 04, 2012
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