Nick Lowe, Manager

Nick Lowe, Manager
Rowan Animal Clinic 4155 Statesville Boulevard Salisbury, NC 28147
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Was it easy to make an appointment with this provider?
No, it took a while
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Did this provider have reasonable prices?
No, it was expensive.
by RJ xxx.xxx.169.194
January 27, 2014
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the kennels and holding areas clean?
Yes, they were spotless
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.146.15
October 21, 2013
Was this veterinarian friendly?
Extremely Friendly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
by Nakita xxx.xxx.25.49
June 28, 2013
This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. The veterinarian and friendly staff educated me on what I could do better to help keep my pets healthy and happy and really stressed the importance of taking care of my pets teeth. I left with a better understanding of proper pet health and found their recommendations to be incredibly helpful. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The examining rooms at Rowan Animal Clinic's office were immaculate. You could practically eat of the floor if you wanted to. There were no bad smells and everything seemed really sterile.
by Anonymous
February 10, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 18, 2011
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
September 12, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
May 07, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
April 16, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
April 08, 2011
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