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Cooley Veterinary Hospital

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Cooley Veterinary Hospital
Cooley Veterinary Hospital
(14 Reviews)
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Highway 74 West Rockingham, NC 28379
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
the clinic takes good care of our pets
by Richard Tamura xxx.xxx.8.66
November 21, 2023
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Would you recommend this animal hospital to others?
Absolutely Not
Is this provider easy to reach in an emergency?
No
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by an xxx.xxx.211.54
December 10, 2014
Love the personal attention my furry friends get there. The wait time is short and the service is excellent.
by Diane Dixon xxx.xxx.177.90
December 09, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.67.194
June 30, 2014
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.22.157
December 07, 2013
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider treat their staff well?
No, the staff was very mistreated
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Joe xxx.xxx.44.18
September 04, 2013
Were the examining rooms clean and free of odor?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.72.22
August 09, 2013
I thought their pricing was very fair. I wish I could say "I've been to other places that charge an arm & a leg" but I haven't. I heard from a co-worker that she took her pet to Cooley Veternary Hospital in Rockingham, NC so I tried them when I brought my ShihTzu home for the first time in 2006...he's never seen another vet since then!!! These are just a few reasons why...During one of the worst times for us since we'd been with them, when we weren't sure what was causing our little one to be so sick that he had to be hospitalized, they comforted us and reassured us that if anything happened they would call us. Turned out, he was ok and the hospital stay was what he needed. I love the office, I love the staff. They're kind and considerate. I feel like they go out of their way to accommodate my schedule. I wish I could say "I always get the appointment time I want" but I can't. In fact, I don't think he's ever had an "appointment"! I just call on my day off and ask if I can bring him in and they always give me a time I can bring him in that day.

So, you can check vets all day long for pricing...but you can't put a price on that kind of care which is why I've had no reason to look any further.
by Sherry Lindsey xxx.xxx.12.48
December 13, 2012
Are you going to visit this provider again?
If I need to, I'll return
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.34.47
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.82.6
August 14, 2012
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Map and Directions
Highway 74 West, Rockingham, NC 28379