Greenock Farm Veterinary Hospital

Greenock Farm Veterinary Hospital
Greenock Farm Veterinary Hospital 10823 Flowes Store Road Midland, NC 28107
Add a Review

Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
No, I would not recommend this veterinary clinic. I have been going to Greenock Farms since July 2005. I have brought all 4 of my dogs here within the last 11 years. Unfortunately, since Mrs. Puckett went home several months ago, the service and treatment has just been awful. Yesterday, I tried to pick-up my dogs Rimadyl for their arthritis. They refused to give it me. They said the dogs needed a blood test before they would refill-which is understandable. However, I was not informed prior to picking up this month’s meds. So, I asked for a refill until that could be done or if I could talk to the prescribing doctor. The vet tech went back and talk to the Mr. Puckett (owner/large animal vet) and he too refused to refill the script. Mr. Puckett has never had any contact with me or my dogs, as I was told before, he “prefers” large animals. Now, I am scrambling around trying to find a new vet and the funds to get 2 dogs seen. Ever since Mrs. Puckett past away I have had problems, from the vet not documenting properly in the chart to the rude vet techs who seem to have perpetually bad days. Thank goodness there are hundreds of Veterinary Clinics to choose from in the area.
by Tracey xxx.xxx.58.48
January 04, 2017
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.201.223
July 06, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.235.128
January 10, 2014
From what I saw, the older woman at the front of the building actually ignored my helper when she was trying to talk to her about my cat's checkup. I found this very unprofessional. The assistant was extremely polite, and I felt disrespected by all of the immaturity at check out. I will not return to a place that treats its employees like that.
by Anonymous xxx.xxx.239.9
May 16, 2013
We've been going to Dr. McGuire for many years and followed him to his Greenock Farms practice. He is knowledgeable, caring and has a great sense of humor as well. Once when we purchased a puppy that developed a bad case of diarreah, Dr. McGuire was able to successfully treat our puppy and we found later that several of the rest of the litter had died of the same thing. Highly recommend him and his clinic.
by Tina xxx.xxx.1.19
March 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Cindy DeVoe xxx.xxx.113.106
August 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by CharlieH xxx.xxx.56.13
June 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by marsha furr xxx.xxx.163.254
March 16, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 22, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. When I arrived for my appointment the friendly staff seemed to be waiting for me. This veterinarian was friendly to both me and my pet, which I thought was nice. When my 18 year old cat passed away, they were empathetic and extremely understanding and helpful.
by Anonymous
July 29, 2011
Add a Review