Southern Oaks Animal Hospital

Southern Oaks Animal Hospital
Southern Oaks Animal Hospital Fayetteville, NC 28301
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Best veterinary clinic!! Worth the drive!
We moved to Southern Oaks from another local vet about 10 years ago because our frenchie pug needed orthopedic care and possible surgery. Dr.Dean and his team of veterinarians are the only ones equipped locally to handle such special care needs. He and Dr. Kently, the other veterinarians and staff have been nothing less than
professional and caring in the 10 years we have been taking our dogs there. We had to put down our frenchie pug at 14 years and our Australian Shepherd at 17 years. I credit Dr Dean and his team for them living such long, quality-filled lives.
When it was clear our fur babies' quality of life was deminished, they assisted us through the process with caring and support. They went far above "doing their job", making sweet art work of their paw prints and even mailing us a sympathy card in the weeks following their passings. They handled our whole family's immense grief with care and genuine compassion.
We now have 2 puppers whose breeds can have multiple health issues- and we take them to Southern Oaks as their expertise and experience surpasses others.
SOAH presents a full-rounded team, complete with a multitude of various animals experience, compassion, up to date technology and treatment, and comfort in consulting each other and other veterinarians when needed. I strongly recommend SOAH for all of your pets'
by jb xxx.xxx.84.118
June 15, 2023
Staying in a hotel here due to an emergency evacuation in Florida.... Have my pets & need a vet... In extreme dire situation financially due to this.. don't even know if we will have a home to go back to. Called this vets & explained our situation and asked for ANY type of price break & Donna (was very rude) said absolutely not. WOW so much for human compassion in an emergency situation! Is this Really the type of place that you want to bring your pets to?? Think about that one!
by Lori xxx.xxx.141.5
September 11, 2017
This is one awesome vet I have been taking my animals here for over 10 years. They are professional, caring, friendly and answer all of your questions. I would highly recommend this vet and I have already done so. Dr. Dean is extremely knowledgeable. All of the providers here are well trained and listen to the pet owners. On the large animal side "horses" in my case Dr. Stanley and vet assistant Brenda are the best. They are gentle and caring people and my horse's love them. As for the office staff they are all wonderful from the people up front and the people in the back. I have some many animals they know me by name. Some of them seem to know my voice on the phone when I call in short it is a great fantastic place to have care for your babies of all sizes.
by C.Chancellor xxx.xxx.29.70
December 01, 2014
I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They always take that extra step to make me feel special. I always enjoy my appointments here. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by ARestivo xxx.xxx.50.212
January 04, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Lisa Yax xxx.xxx.43.108
December 10, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.101.253
October 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by tayloe xxx.xxx.7.110
July 16, 2012
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. This veterinarian always sends reminder cards for pets annual exams and in addition to this we always look forward to receiving the adorable cards they send out during the holidays. I've never seen a vet that goes so above and beyond to make their patients feel appreciated. I am going to refer everyone I know here. I absolutely love this place. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
March 10, 2012
Were the waiting room chairs comfortable at this animal hospital?
Yes
Would you recommend this animal hospital to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Absolutely!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
September 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Was this animal hospital's staff friendly?
Yes
by Anonymous
July 22, 2011
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