Crossroads Animal Hospital

Crossroads Animal Hospital
Crossroads Animal Hospital 3604 Dallas High Shoals Hwy Dallas, NC 28034
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was in love with this place until these past 2 visits. I took our 12 week old puppy in to pick up some Nexgard for fleas, and while there he ate something off their floor in the waiting room. My wife, who took him down this visit, didn't see exactly what it was but had mentioned it to the people up front that were to busy waiting on customers to pay attention to what she was saying. The next day, I had to take our puppy back down there because whatever he had eaten had not passed yet, and needed to be took in for a check up and xray to be sure it wouldn't hurt him. Never during any of this exam, xray, talking.....never once mentioned the outrageous charge I paid for the visit and xray for something he had eaten off their floor, a floor which shouldn't have anything in it for a pet to eat... So, after going back and forth for a few minutes, I paid the bill, which should have been much lower or non existent, now they have sent me a letter in the mail with his records to discharge him and no longer wish to see him when I had one more shot to get at 16 weeks. This is total BS and I wouldn't take my pets there for anything ever again...if you do by all means watch whats in the floor for your little furry babies to eat...
by Stephen xxx.xxx.47.21
July 27, 2015
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.0.251
July 22, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.245.226
May 08, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.127.58
November 26, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.214.218
November 18, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.5.155
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Betty Moore xxx.xxx.28.254
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.109.235
March 20, 2012
I went there the first time today to have my dog put down. It was an emergency situation. My dog has been with me for over 15 years. I was so upset, but this place was so great. They allowed me to stay right with her. The doctor was so compassionate, and she really cared, you could tell that she really cared. She was upset with us. She kissed my dog on the head as she went to sleep. I will always go here now with my other pets. I highly recommend this hospital.
by Anonymous
October 22, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
September 08, 2011
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