Cross Point Animal Hospital

Cross Point Animal Hospital
Cross Point Animal Hospital 2601 Hopper Road Cape Girardeau, MO 63701
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Dr. McDowell and her staff are great! Very thorough and professional. The office is very clean. I am sure my dogs are very well taken care of.
by p hunter xxx.xxx.62.178
June 18, 2021
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.64.235
June 23, 2012
Things went okay during my pet's appointment, but they could have gone a lot better. I wasn't completely satisfied with the services, but not unhappy either. The veterinarian and staff briefly gave me some information on what I could be doing to keep my pets healthy, but I found the advice to be completely unhelpful not entirely accurate. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. THE WAIT IS ALWAYS TERRIBLE.
by Anonymous
February 29, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you experience unnecessary pain during your visit?
No
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
September 29, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this animal hospital to others?
I Already Have
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 29, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They always take that extra step to make me feel special. I always enjoy my appointments here. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Anonymous
March 23, 2011
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