Horrible experince! I was given two options for my dog. I picked one and when he came out he was bandaged up but the whole wound wasn't covered. I sent him back and he came back with 3 staples. I did NOT approve this nor was it an option! Dr. Vemmer was very condesending, unfriendly and he contridicted himself. While I was checking out a dog came in that was bleeding bad and the front desk lady didn't even look up. I then said after about 7 minutes have passed...that dog is bleeding pretty bad you might want to do something...it was just horrible! Unfriendly and not very knowledgable staff! Very expensive also!