Long Lake Animal Hospital

Long Lake Animal Hospital
Long Lake Animal Hospital Troy, MI 48083
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Love Dr Havas Hours convenient He loves animals and prices are good
by Dawn xxx.xxx.32.10
July 11, 2017
I have gone to dr havoc for many years( almost 20 years actually ) He is very busy handling this office and many animals by himself. sometimes he has extra help with vets on hand. HE gets to the point he is not perfect but some people might confuse his tone and how he talks to people as rude or not compassionate. In Fact he is very compassionate and understanding. I have brought in many animals over the years. He has cared for dogs, bunnies, cats. He treated everyone properly. Some animals that came in he thought had less then 10% chance, but i told him you know i can bring them back. I surely did many times, He was so happy for me when i found another rescue a home. I worked at a vets before and his prices and fees are very reasonable even less then what i got with my discount working at another vet office.. For rude comments people make, try staying outside the box and look out not in, think of things from a different view. like a lawyer- they look at the facts, not the in between, its the facts that diagnose the issue
by Annie Rescuee xxx.xxx.161.29
June 16, 2017
Dr. Havas was an unsavory man with a brash attitude. He answered questions with incredible annoyance in his voice as if I was a burden to him. YOU WORK IN THE SERVICE INDUSTRY WITH CLIENTS. You would think that a vet would have the social skills to appropriately empathize and address concerns with thoughtful feedback and detailed answers. My dog is a part of my family. I didn’t bring an inanimate object in to be repaired.

The next morning, the vet said he wanted to keep my dog even longer because of “seeping.” I immediately drove to the office and adamantly requested that I take my dog to my regular vet. Dr. Havas made me wait 20 minutes only to have a conversation where he spoke to me in a condescending tone as if I were uneducated and unable to comprehend anything going on. I finally received my dog, completely bloody and barely able to move. I carried him to my car with no help and immediately took him to an emergency vet. The emergency vet did not even charge me for the examination due to the poor surgical job that Dr. Havas conducted. I had to take my dog to a specialist for an emergency surgery. Dr. Havas originally wanted me to leave my bloody, scared, and hurting dog in his care another night. I have never been so abhorred in my entire life and will make sure to let everyone with animals know to avoid this ill-mannered and inept vet.
by Meredith xxx.xxx.252.135
December 24, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does the provider's staff try to be helpful?
Mostly
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.179.237
June 19, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Would you recommend this animal hospital to others?
I Already Have
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.229.251
August 22, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 14, 2012
Great pricing! Great doctor! Great Staff! You may have to wait a little bit, but good things come to those who wait.
by Anonymous
October 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 18, 2011
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