Essex Dog & Cat Hospital

Essex Dog & Cat Hospital
Essex Dog & Cat Hospital Essex, MD 21221
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The staff here is wonderful. Everyone truly cares about your pet, from the office staff to the Tech's in the back. Dr. Zulty is the best. He had to put two of my pets down and it seemed to upset him as much as it did me. He even called to offer his condolences. I recommend them very highly.
by Georgia Kelly xxx.xxx.178.206
September 05, 2018
I lived in Essex,i had a emergency with my dog,it was late we had been taken all our dogs there they were like family,i called the number in case of a sudden situation, they took him right away,am a animal rights advocate an recommend anyone to take their pet to them its the first-ever Essex DoD an cats hospital on the left after you go over the bridge,passing back river waste plant,go to the right one
by May Nace xxx.xxx.35.223
September 08, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Were the restrooms clean at this provider's office?
Absolutely
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Very good
by Anonymous xxx.xxx.157.9
June 26, 2014
The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. Based on my experience, I wouldn't recommend them to my friends or family. This provider doesn't often dismiss my concerns as unimportant. They usually take every concern of mine very seriously. I have complete confidence in the Vets ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence. Dr. Hicks is very caring and good to communicate with.
Front desk operations are not state of the art. I find the staff at the front desk to be aloof and not customer friendly. There is not reason you should wait over 1/2 hour to check out after being seen. I also feel the charges at this office are extremely high, this is a blue collar community and that should be taken into consideration.
by Karen Sweeney xxx.xxx.177.235
May 02, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did the waiting room furniture appear to be clean?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.108.40
May 02, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.65.11
November 22, 2013
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I don't know of anywhere else that would've taken better care of me. I had a great experience. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by niki xxx.xxx.205.44
November 06, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this veterinarian offer emergency after-hour services?
No, there is no way to reach this vet if it is after business hours
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Louann xxx.xxx.147.189
November 16, 2012
Was this provider's staff friendly?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous xxx.xxx.136.124
October 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by DI xxx.xxx.124.161
July 31, 2012
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