I felt very safe in their care. I definitely trust them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here.