David Kilpatrick, Veterinarian

David Kilpatrick, Veterinarian
Southside Veterinary Hospital 935 36th Court SW Vero Beach, FL 32968
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr. Kilpatrick and his staff are knowledgeable, caring, and compassionate about their practice. They should be commended for the excellent job that they do. I take both my dogs there, and am very happy.
by dru53130 xxx.xxx.47.143
July 25, 2017
My dog was drinking a lot so a friend said she brought her cat there and they were ok but she said she tripped and almost fell on the scale in the hall and no one really cared. but she said the doc. seemed nice. so I brought my dog and doc said she was diabetic...he was very nice. that visit was around $300+ it included senior blood work plus dry and wt food. I've taken her twice a day for two weeks to check her sugar. I give her the shots twice a day. Blood work costs $39.00 a day. they gave me 10 needles to start--it took 5 days for them to get Vetsulin. When I asked about needles they said go to my pharmacy. I went to mine and three others and called pet clinic..no one had these specific needles. So for 1 injection I sterilized the needle I had already used and used it twice, just one time. I ordered needles on line, so they gave me pack of ten more so I felt good about it. I said I'd pay for them and the vetsulin they gave her. Today I brought her in morn, her sugar was 700's, in afternoon 99...good. I asked assistant to write up the graph of dog's numbers..."not now, when you have the time...you're busy now. So I brought dog to car...it's hot so left ac on, and went back into office to tell them I'll pay tomorrow, as the other office woman let me pay for both visits at end of the day. Well this one went into vet room then this other assistant comes out ranting that I cannot use needles twice...I said I know I only did it once but she insisted the vet was quite angry, on & on. And I said I couldn't find needles...they should have let me know specifically who carried them. She went on and on and of course I was just where she waned me...agitated. So she said we can't have you here, you're not the type of client we want...we're not a charity clinic. So I paid, got all my papers, thanked the people who were nice, and left. There was no need to bring up that needle use...it was not an issue.
by Anonymous xxx.xxx.60.3
July 14, 2017
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by Jeanne Hillman xxx.xxx.19.201
February 22, 2016
My family has been coming to Dr. Kilpatrick exclusively for over 20 years, and there is no one else I want looking after my babies. He shows genuine compassion like it were his own pet and that is hard to come by. It is such a warm environment, and I know my animals are getting the best care possible. The staff is always trying to go above and beyond to make my animals feel comfortable, I would not go anywhere else. A little more expensive but worth every single penny! Don't go anywhere else if you want high quality care!
by Ally Clark xxx.xxx.252.66
February 09, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you feel that your waiting time was acceptable?
Absolutely
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider treat their staff well?
Extremely well
by Anonymous xxx.xxx.195.66
August 25, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you refer this provider to a family or friend?
Definitely
Do you feel like this provider's office is well staffed?
Definitely
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.39.21
June 24, 2014
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Their prices were very fair. The level of care you get for the price is outstanding. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too. I am going to refer everyone I know here. I absolutely love this place.
by Nick Presner xxx.xxx.172.55
November 14, 2013
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
by Anonymous xxx.xxx.50.67
November 04, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.166.19
September 09, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.114.75
June 19, 2013
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