Rebecca Qualls, Owner

Rebecca  Qualls, Owner
Swift Creek Eye Center 13841 Hull Street Rd Midlothian, VA 23112
Add a Review

Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The office was very easy to locate. I didn't have any trouble finding it at all. They gave about the same level of care as others I have been to for the same problem. Their staff is very friendly and professional.
by Anonymous
July 05, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 29, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 17, 2011
I'm a new resident and I was looking for the public library. As I drove down Hull Street I happened to see a smart looking medical building, and Swift Creek Eye Center's name popped out. I didn't want to go to Walmart or Costco again, to get cheap glasses and a discounted eye exam. I really needed good glasses and a thorough exam.

I did a search of the internet using "Swift Creek Eye Center," "Midlothian, VA" and there it was. Their site was beautiful, and the information was really interesting. I called a made an appointment.

I can't begin to tell you how thankful I am to have found SWCEC! The waiting room was really, really nice ... and the people working there really like people. They were fun, informative, and very helpful. But it was the appointment with Dr. Kiraly-Qualls that was the most impressive experience of the day. She was thorough! I got pictures of my retina - something I don't remember seeing anywhere else. They tested me for macular degeneration ... and I'm in good shape. Finally, I sat down with Terry, one of the opticians. She fitted me with the coolest glasses. They had a very, very impressive variety of glasses to choose from.

I can't where contacts. My eyes are too sensitive; I don't like the feeling of something in my eye. So finding some good looking glasses was very important, and SWCEC had some great ones to choose from. I can't wait to get them.

The only problem that I had was that the two Optometrists that work at Swift Creek Eye Center are so in demand (the waiting room was almost full) that it took a little while to have my exam ... BUT I WOULDN'T TRADE more time to shop for what I experienced in the exam room.
by Anonymous
September 22, 2010
Add a Review