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Rebecca Qualls, Owner

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Rebecca Qualls, Owner
Swift Creek Eye Center
(25 Reviews)
> Get Phone Number & Directions
13841 Hull Street Rd Midlothian, VA 23112
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.235.14
August 31, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 05, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 16, 2012
I wish they had Monday to Saturday hours. I have had to have my glasses repaired elsewhere twice now because of bad timing. They do have good quality frames if their hours fit into your schedule. Simply doesn't work for me anymore.
by Anonymous
October 07, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 03, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
August 18, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 16, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 16, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 12, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They provided me with a very accurate prescription for my glasses and contacts. I hadn't even realized that my vision had changed, but now I see so much better. I will definitely recommend them to people I know. They always made sure that I wasn't in any pain.
by Anonymous
July 06, 2011
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Map and Directions
13841 Hull Street Rd, Midlothian, VA 23112