Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call