I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was obvious that they had years of experience under their belt and loads of training. I was confident that my treatment would go off without a hitch.