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Amherst Ear, Nose & Throat LLC

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Amherst Ear, Nose & Throat LLC

Amherst, NY

Amherst Ear, Nose & Throat

Amherst, NY

Raymond V Paolini Jr, MD

WILLIAMSVILLE, NY

Michael Pizzuto, MD

Williamsville, NY
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Amherst Ear, Nose & Throat LLC
Amherst Ear, Nose & Throat LLC
(25 Reviews)
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3950 East Robinson Road Amherst, NY 14228
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 01, 2011
I didn't mind waiting to see the ENT because my chair was soooo comfortable. They really care about patient comfort at this office. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Michael
June 07, 2011
Did this provider have reasonable prices?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 03, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 02, 2011
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's staff friendly?
Not Really
by Anonymous
April 04, 2011
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Map and Directions
3950 East Robinson Road, Amherst, NY 14228